Sephora has one of the best australia whatsapp number data personalization strategies, using AI to nurture bonds and connections with customers. It offers tailored product recommendations through its website and app by analyzing customer behavior, skin type, and purchase history.
Shoppers can also create beauty profiles to receive personalized skincare and makeup suggestions. The brand features tools like Virtual Artist, which uses AR to let users try makeup virtually, leading to a 35% increase in skincare sales.
H&M’s Kik chatbot shows how AI can make online shopping more personal and interactive. It chats with users to understand their style preferences and then suggests outfits that match their tastes.
This creates a shopping experience similar to getting help from a personal stylist.
H&M’s Kik chatbot with round-the-clock support
The chatbot also shares what size are business cards
images of clothing and complete looks, helping users see how items might work together. This visual touch speeds up decision-making and keeps the experience engaging.
Starbucks’ AI-powered loyalty programs
Nearly 80% of Americans belong to at least one loyalty program, and being a part of these programs can increase the chances of repeat purchases by 58%.
One brand that does loyalty programs the right way is Starbucks. The Starbucks Rewards program reached 34.3 million active U.S. members in 2024. It operates on a points-based system, where customers earn Stars for their purchases, which can be redeemed for free items and exclusive deals.
Guided onboarding with Stitch Fix
Stitch Fix uses guided hong kong phone number onboarding to create a highly personalized shopping experience from the start. When new users sign up, they complete a detailed style quiz about size, fit preferences, style inspirations, budget, and lifestyle.
This data feeds into Stitch Fix’s AI-driven recommendation engine, which pairs customers with human stylists. The more specific the input, the better the system can curate clothing selections that match the customer’s profile.
Over time, the AI continuously refines recommendations based on feedback from each “Fix” (shipment), returns, and reviews.
It is an all-in-one AI-powered customer engagement platform that helps your support team work smarter and faster by integrating all customer interactions, such as voice, SMS, MMS, email, and WhatsApp, into one place.