People love to share staff retention what they think with you because they understand that the more feedback they give, the better your product or service becomes. However, many managers end up not even seeing most of the comments and, if they do, they don’t pay much attention. This is a shame, considering how much good these tips could do.
Entrepreneur.com published a list of very cool suggestions staff retention on what to do with the feedback that customers give us. We have separated the main ones below. Take a look:
Use feedback as a guide
Your customers are the people who consume your product, so there’s no point in trying to put yourself in their shoes – you need to listen to them. Users have the best ideas, simply because they are users, after all. So how about keeping track of what they say about you in support tickets, emails and social media? Record the ideas you hear. Your customers like companies that job function email list are willing to listen and implement the suggestions they give. You will differentiate yourself from your competitors by showing that you really care.
Create a “love wall”
knowing that your customers love you is different than seeing it. Why not display the amazing things they say about you in a visible way? This could the base of the base for a cocktail be on a physical wall in your company, or you could put these comments online in a section of your website, such as testimonials, for example. This helps show your employees that the work they do really matters and makes a difference in people’s lives (a great motivational tool). This collection of positive text services statements is also a great way to show potential customers that your company is trustworthy and that you care about the public’s opinion (which, in turn, helps increase your sales).
Reward your customers
Thank them, send a nice email, respond to a comment on social media, reward the person who came up with a brilliant idea that was implemented and produced results. And above all, show that you take their feedback seriously. That way, the next time they have a suggestion, they won’t hesitate to contact you.